The first line of contact with the Call Centre should be via email or by logging a ticket on the system. Calls to the Call Centre at 087 012 5082 are the last line of contact and must be accompanied with a case reference number.
NB: The Call Centre is only operational between 08h00 – 16h00, from Monday to Friday. To ensure that all support calls are tracked and receiving the necessary priority it is essential to have a case reference number (ticket number). Calls directly to Departmental staff or call centre personnel is not logged and will not be receiving attention.